Automate the repetitive work your team still does manually.

A customer sends a normal order email to the company's existing inbox.

Customer, product, quantity, delivery date and other required information are converted into structured data.

Missing or incomplete information is detected before the order continues.

The workflow can prevent duplicate processing and apply company-specific rules such as order limits, inventory checks or exception handling.

Large, unusual, custom or risky orders can be routed to an employee before anything is confirmed.

Valid order data can be stored in a spreadsheet, database, CRM or the company's existing ERP system.

Confirmation, missing-information requests or review updates are sent automatically based on the order status.

A customer sends a quotation request using the company's existing email process.

AI identifies the customer, requested product or service, specifications, quantity, deadline and other relevant requirements.

The workflow verifies whether the information required to prepare a quotation is available.

If important specifications are missing, the customer can automatically receive a request for the exact information required.

The request can be logged with the customer, requirements, deadline, status and reference information.

The RFQ can be assigned to sales, engineering or another responsible employee according to the company's rules.

The customer can immediately receive confirmation that the quotation request has been received and is being reviewed.

Customer emails arrive through the company's existing support or general inbox.

AI identifies whether the message is a support request, question, complaint, order issue or another type of inquiry.

Customer details, references, issue descriptions and other useful information are organized automatically.

Approved categories of repetitive questions can receive automatic or AI-drafted responses.

Requests requiring judgment, approval or specialist knowledge are routed to the correct employee.

Long email threads can be condensed into a short summary so employees understand the situation quickly.

The interaction and its status can be stored in the company's spreadsheet, CRM, help desk or other business system.